Privacy Policy
Last updated: January 2025
At Valernovtio S.A. de C.V., we are committed to protecting the privacy of our users. This policy describes how we collect, use, and protect your personal information.
1. Information We Collect
We collect personal information that you voluntarily provide to us, including: full name, email address, phone number, basic financial information for eligibility assessment to support programs. We also automatically collect certain technical information such as IP address, browser type, and pages visited.
2. Use of Information
We use your information to: provide our financial consulting services, assess your eligibility for government support programs, communicate with you regarding our services, improve our platform and services, comply with legal and regulatory obligations applicable in Mexico.
3. Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We comply with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).
4. Sharing Information
We do not sell or rent your personal information to third parties. We may share information with: service providers who help us operate our business, government authorities when required by law, financial institutions with your express consent to process support applications.
5. Your ARCO Rights
Under Mexican law, you have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data. To exercise these rights, you can contact us through our email: privacy@valernovtio.com
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Once no longer necessary, we will securely delete or anonymize your information.
7. Changes to this Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the corresponding update date. We recommend that you review this policy periodically.
8. Contact
If you have questions about this privacy policy or about the processing of your personal data, you can contact us at: Valernovtio S.A. de C.V., Av. Paseo de la Reforma 250, Col. Juárez, Cuauhtémoc, 06600 Mexico City, CDMX. Email: privacy@valernovtio.com, Phone: +52 55 1234 5678